🚚 Shipping Information

Free Standard Shipping

We offer FREE Standard Shipping on all orders.

United States Orders

Most U.S. based orders are shipped directly from our warehouses within 24 - 48 hours for maximum efficiency and convenience.

Order Processing Time

Orders are processed Monday – Friday within 48 hours (excluding weekends & holidays).

Orders placed on weekends or holidays will be processed on the next business day.

Estimated Delivery

Orders are shipped via DHL, USPS First Class, or Priority Mail.

Estimated delivery time is 5–7 business days after dispatch.

🔄 Return Policy

30-Day 100% Satisfaction Guarantee
If you're not satisfied, contact us for a return request.

Eligibility

  • Returns are accepted within 30 days of purchase.
  • Your order number is required for all returns.
  • Discounted or sale items are not eligible for refunds.

Refund Process

Once your return is received and inspected, we will notify you via email.

Approved refunds will be credited to your original payment method within a few business days.

Important Notes

  • Customers are responsible for return shipping costs.
  • Shipping fees are non-refundable.
  • If a refund is approved, return shipping may be deducted.

📦 Domestic Shipping

We ship to both street addresses and PO Boxes within the United States.

Please ensure your shipping address is correct before placing your order.

We are not responsible for packages delivered to incorrect addresses provided during checkout.

Packages shipped via DHL may be transferred to your local post office for final delivery.

📍 Return Address

Ship Central / Lumen Naturals
16200 Carmenita Road, Unit-A
Cerritos, CA 90703